top of page
Customer Care

A solution for every need. 

At Marathon Sports India we recognise that every customer has their own need thereby we aim to cater to all. To meet your ever changing needs our centre of excellence is continually developing new services offering to leverage our latest products functionality.  


If you need instant support please email us at 

Privacy and Safety

Protection of personal information 

Marathon Sports India takes the security of your personal information very seriously. The purpose of the privacy policy is to make Marathon Sports India safe and appropriate for everyone. Thus we take all measures to protect your data from any third party users.  

Sale of goods

We bring your attention to the following terms and conditions, which apply whenever you make a purchase from us. 

We take reasonable care to ensue that the price of the items indicated to you is correct, but we may amend prices at any time. Therefore, all goods will be billed at the prices prevailing at the time of the purchase. 

Exchange Policy and limited warranty

We have an exclusive genuine collection, which means we ensure on not selling any defected goods at the time of the purchase. 

We offer no return policy after the purchase is made.
We also want to assure you that we give our customers ample time to make a decision before making a purchase. We have a policy of allowing customers to try on our products in-store physically to ensure that they are satisfied with the fit and comfort before making a purchase.

However, once a purchase has been made, we do not allow exchanges unless there is a manufacturing defect.
The customer needs to adhere to the following conditions:

  • - For manufacturing defect goods can be exchanged within 90 days from the date of purchase in case of Skechers Footwear and within 180 days from the date of purchase in case of Nike Footwear.

  • - In case of exchange the date of purchase will be considered while calculating the warranty period.

  • - Exchange is offered for the same or more purchase value. If the replaced product value is more, then the customer will have to pay the remaining amount. 

  • - Different products are designed for different usage. The product will not be exchanged if it has been used inappropriately, which is not solving the main purpose. 

  • - If the product comes in contact with harsh, rough and sharp objects and materials it will be considered not fit for exchange.

  • We reserve the rights to make any amendments to this policy.

  • - Questions or concerns with regard to products or exchange can be shared with us in- store or please e-mail us at

bottom of page